UX templates
Downloadable, ready-to-use templates for the UX work you do most — personas, empathy and journey maps, content audits, and surveys.
Persona Template
A fill-in-the-blanks user-persona template — goals, frustrations, and context on one page.
Empathy Map Template
The says / thinks / does / feels grid that turns research notes into a shared picture of the user.
Journey Map Template
A stage-by-stage customer-journey template that surfaces friction and the moments that matter.
Content / UX Audit Template
A structured sheet for inventorying pages and scoring them against UX-clarity criteria.
CSAT Survey Template
A ready-to-send customer-satisfaction (CSAT) survey — the satisfaction question, a 1–5 scale, and follow-ups that avoid bias.
UX Survey Template
A user-experience survey template — usability, clarity, and ease questions on a 1–5 Likert scale.
Customer Service Survey Template
A customer service survey template — measure resolution, effort, and agent helpfulness after every support interaction.
Survey Question Bank
A browsable bank of ready-to-use survey questions — Open, Closed, Likert, and NPS — filterable by answer type and topic.
UI Wireframe Kit
A downloadable wireframe / UI starter kit — low-fidelity blocks to sketch screens fast, in Figma or printable PDF.
Design Brief Template
A fill-in-the-blanks design-brief template — goals, users, scope, and success metrics on one page — plus a matching user-story starter.