Survey Question Bank

A browsable bank of ready-to-use survey questions — Open, Closed, Likert, and NPS — filterable by answer type and topic.

What is the survey question bank?

Writing survey questions from scratch is where most surveys go wrong — leading wording, mismatched scales, and questions that measure the wrong thing. The survey question bank is a vetted set of ready-to-use questions across the four answer types you actually need: Open (free text), Closed (yes/no), Likert (agreement scales), and NPS (the 0–10 recommend question).

Each question comes with its response scale already chosen, so you can drop it straight into your survey without second-guessing the format.

How to use it

  1. Filter by answer type to build a balanced survey — a few Likert statements for comparable scores, one or two open questions to catch what the scale can't.
  2. Filter by topic (Usability, Satisfaction, Support, and more) to focus on the part of the experience you're measuring.
  3. Copy any question with its scale and paste it into Google Forms, Typeform, or whichever tool you run surveys in.
  4. Keep scales consistent across similar questions so responses compare cleanly release over release.
Topic
All topics

Showing 24 of 24 questions

  • What would make your experience better?

    OpenOpen text

  • Which feature do you find most valuable, and why?

    OpenOpen text

  • Was there anything confusing about getting started?

    OpenOpen text

  • What almost stopped you from signing up?

    OpenOpen text

  • Is there anything else you'd like our support team to know?

    OpenOpen text

  • Did you find what you were looking for today?

    ClosedYes / No

  • Was your issue fully resolved?

    ClosedYes / No / Partially

  • Were you able to complete sign-up without help?

    ClosedYes / No

  • Which device did you primarily use?

    ClosedDesktop / Tablet / Mobile

  • Does your current plan fit your needs?

    ClosedYes / No / Not sure

  • Will you use the product again this week?

    ClosedYes / No / Maybe

  • The product was easy to use.

    Likert1–5 (strongly disagree → strongly agree)

  • I could find what I needed without help.

    Likert1–5 (strongly disagree → strongly agree)

  • The interface felt clear and uncluttered.

    Likert1–5 (strongly disagree → strongly agree)

  • Getting started was quick and smooth.

    Likert1–5 (strongly disagree → strongly agree)

  • The product is good value for the price.

    Likert1–5 (strongly disagree → strongly agree)

  • The support I received was helpful.

    Likert1–5 (strongly disagree → strongly agree)

  • I trust this company with my data.

    Likert1–5 (strongly disagree → strongly agree)

  • I would recommend this to a colleague.

    Likert1–5 (strongly disagree → strongly agree)

  • How likely are you to recommend us to a friend or colleague?

    NPS0–10

  • How likely are you to recommend this feature to a teammate?

    NPS0–10

  • After that support interaction, how likely are you to recommend us?

    NPS0–10

  • Based on your first week, how likely are you to recommend us?

    NPS0–10

  • How likely are you to recommend our pricing to others?

    NPS0–10
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