UX Survey Template
A user-experience survey template — usability, clarity, and ease questions on a 1–5 Likert scale.
What is a UX survey?
A UX survey measures how usable and clear people find your product — not whether they liked the brand, but whether they could get things done. The strongest UX surveys use balanced Likert statements ("The product was easy to use" → strongly disagree to strongly agree) so you get a comparable score you can track release over release.
This user-experience survey template gives you a tested set of statements, the scale, and an open-text prompt so you can run it without writing leading questions.
Get the template
Pick your tool — both files contain the same questions, pre-built and ready to send.
Download the CSV, then in Google Sheets choose File → Import → Upload.
Download the Markdown file, then in Notion choose Import → Markdown.
The questions
Each statement runs on a 1–5 Likert scale (1 = strongly disagree, 5 = strongly agree). Keep the statements positively framed and consistent so the scores compare cleanly; close with one open-text question to catch what the scale can't.
| # | Question | Response scale |
|---|---|---|
| 1 | The product was easy to use. | 1–5 Likert (strongly disagree → strongly agree) |
| 2 | I could find what I needed without help. | 1–5 Likert (strongly disagree → strongly agree) |
| 3 | The interface felt clear and uncluttered. | 1–5 Likert (strongly disagree → strongly agree) |
| 4 | What was the most confusing part of the experience? | Open text |
How to use it
- Keep the scale consistent across every statement so responses are comparable.
- Avoid leading wording — state the claim neutrally and let the scale do the work.
- Re-run it on a cadence (per release or quarter) and watch the trend, not one score.
- Read the open text first — it tells you which statement to dig into next.