What we audit
Three axes do most of the work. Regulation falls out of these, not the other way around. Where a generic usability audit or heuristic evaluation stops at a list of violations, our user experience audit ranks them by what they cost.
Stakes
Worst-case error cost — dollars, time, harm, legal exposure.
Reversibility
Time to irrecoverable — undo windows, dispute paths, cancel-before-pickup.
Cadence
Actions per user — frequency and habituation risk.
What you get
Scored rubric
3-axis × surface, one number per cell. Every screen gets stakes, reversibility, and cadence scores.
3–5 prioritized findings
One paragraph each: evidence, proposed fix, P-level (P0 ships this sprint, P1 next quarter monitored, P2 backlog).
One-page exec summary
The read for someone who has eight minutes between meetings.
Try the method free first
Both tools are free and run in your browser — they're the same rigor at a smaller scope, so you can see how we work before you book a full audit.
Contrast & WCAG checker
Catch accessibility failures in seconds with the free contrast checker.
Content-audit template
Inventory and grade your copy with the content-audit template.
When not to apply
The audit assumes the product has users with a worst-case to model. Skip it if either of these is you:
- Pre-PMF products — go run a usability test, not this audit.
- Pure-engagement consumer products (social, gaming, content) — the stakes axis is engagement-defined, not harm-defined.
Frequently asked questions
Is this a UX audit agency or a freelancer?
Neither, exactly. You get a senior practitioner running a single, scoped UX audit — not an agency retainer and not a junior contractor. The deliverable is the same every time: a scored rubric, prioritized findings, and a one-page exec summary.
What do your UX audit services include?
Each engagement scores your product on three axes — stakes, reversibility, and cadence — across every surface, then returns 3–5 prioritized findings (P0/P1/P2) and a one-page executive summary. It is a usability audit and heuristic evaluation grounded in worst-case error cost, not a generic Nielsen-10 checklist.
How much does a UX audit cost?
Pricing depends on surface count and scope. A focused single-flow user experience audit is the entry point; a full multi-surface audit costs more. Request an audit below with your product URL and we'll send a fixed quote within 48 hours — no hourly billing, no open-ended retainer.
How is this different from a heuristic evaluation template?
A heuristic evaluation lists violations; our usability audit ranks them by what they actually cost your users and your business. Want to try the method first? Run the free contrast & WCAG checker or the content-audit template before you commit.
Request a UX audit
Send your product URL and what you want us to focus on. We'll reply with a fixed quote within 48 hours.