UX Workshops, Design Sprints & Service Design

Expert-facilitated UX workshops for product teams — from a half-day clarity session to a full design sprint or service blueprint. Fixed scope, fixed price, run by senior TYPENORM designers.

Need ongoing senior guidance instead? See UX consulting.

Workshop packages and pricing

Three productized packages. Prices are starting points for one team; we confirm a fixed quote within 48 hours of your request.

  • UX workshop

    From $2,500 · Half day, remote or on-site

    A focused, facilitated session on one problem — a confusing flow, a stalled redesign, a team that can't agree on what "clear" means. Built on our UX Clarity framework.

    • Pre-workshop product review
    • Facilitation for up to 12 people
    • Written summary with prioritized next steps
  • Design sprint

    From $12,000 · 4–5 days

    A facilitated design sprint that takes one big question from map to tested prototype in a week — with real users testing it on the last day.

    • Sprint facilitation and decider coaching
    • Clickable prototype
    • Five moderated user tests + findings readout
  • Service design & blueprinting

    From $18,000 · 2–3 weeks

    A service design engagement that maps the full end-to-end experience — frontstage, backstage, and the systems behind them — into a service blueprint your teams can act on.

    • Stakeholder and frontline interviews
    • Service blueprint workshops with your team
    • Final service blueprint + opportunity map

Grounded in our frameworks

Every workshop uses the same scoring model we apply in audits, so the decisions your team makes in the room map to measurable clarity. Read the UX Clarity framework or browse all frameworks.

Frequently asked questions

What is a UX workshop?

A facilitated working session where your team and a senior TYPENORM designer tackle one specific UX problem together. You leave with shared understanding and a prioritized list of what to change — not a slide deck of generic best practices.

What is the difference between a design sprint and a workshop?

A workshop solves one problem in a few hours. A design sprint runs four to five days and ends with a prototype tested by real users, so you validate a direction before committing engineering time to it.

What is a service blueprint?

A service blueprint is a diagram of the whole service experience: what the customer does, what staff do in front of and behind the scenes, and the systems that support them. It shows where handoffs break and where the experience fails outside the interface.

Do you run UX training for teams?

Yes. Any workshop package can be run as UX training for your team, using your own product as the case study rather than generic exercises.

Book a workshop

Tell us about your product and the problem you want to work on. We'll recommend a package and send a fixed quote within 48 hours.

* required

Free UX Snapshot for 50 Product Teams

Apply now and get a complimentary UX Snapshot — our rapid clarity audit delivered in 48 hours. Limited to the first 50 products.

Apply for Free UX Snapshot