Order flow

How DoorDash moves a signed-out user from location and pickup filters through menu evaluation, item customization, cart review, and DashPass benefits.

1 / 14

Delivery city directory

DoorDash starts signed-out discovery with a country switcher and city index before asking for an exact address.

← Back to DoorDash

Articles analyzing DoorDash

DoorDash UX Teardown: Stay Tuned, in Times Square

A UX teardown of DoorDash's signed-out web order flow, from the city directory to the pickup cart: an address that returns a launching-soon message in Manhattan, a pickup map that finds the restaurants delivery couldn't, and a cart that puts Continue above the order it confirms.

TYPENORMLabs · 7 min · September 25, 2026